We never lose sight of the fact that automotive repair is a service business, and the most successful service businesses are built on consistently high customer satisfaction. The BB Star Auto team consistently delivers excellent results: Repairs done correctly and precisely, executed on time and charged as quoted.

We understand how important it is to put the often complex mechanical explanations of auto repair into understandable terms, using manufacturers diagrams and digital pictures of the clients car when appropriate. Want to see the problematic area yourself? No problem. We are happy to take clients out in the shop to see problem areas for themselves. Want to keep the broken part? No problem. Most importantly, our clients always get an opportunity to speak to qualified service personnel that can clearly and completely explain the work that was done on their car.

We believe strongly that this level of transparency is critical, and one that you will be hard-pressed to find elsewhere.Another critical component of our business philosophy is to be absolutely ethical in everything that we do. We are acutely aware that the only way that we can be successful in the long run is to build a relationship of trust with every one of our clients.The only way to effectively do this is to price each job fairly, to execute the work with care, and then to stand behind our work.

Whether you have been taking your German, American, Japanese car to the dealership for service or you have been going to one of our independent competitors, we are confident that you will find the BB Star Auto Repair Center approach to auto repair to be a step above what you are used to.